*ALL PRODUCT The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)
*PRE ORDER ITEM When you have a preorder item in an order with another item that is already available, your entire order will be held until the preorder item arrives and is in stock (Items are not sent separately within the same order)
*LUCKY DRAW ITEM Due to the LUCKY DRAW PRINTING process, the shipment will be placed after 7 business days minimum. You must provide one full unboxing video from opening the box as proof that any damage on the item was not made by yourself and inflicted during the manufacturing process. Small spots/dust/scratches on the photo cards cannot be compensated as they are inevitable during printing process.
*RELEASE DATE The release date can be postponed depending on the manufacturing schedule.(You will receive a delay notification email.)
*FIRST PRESS & PRE ORDER ONLY & SPECIAL GIFT EVENT As the quantity is extremely limited, the EVENT could be ended automatically without prior notice.
*CUSTOM & DUTIES Please note that import duties, taxes and charges aren't included in the item price. Charges are buyer's responsibility.
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Notice on Shipping Delays due to National Holidays
Dear valued customers,
Please be informed that due to the celebration of Chuseok, which falls on 9.28 (Thursday) and 9.29 (Friday), followed by the National Foundation Day on 10.3 (Tuesday), there will be a delay in our shipping schedule. Additionally, 10.2 (Monday) is observed as a temporary holiday.
As a result of these consecutive holidays, our operations will be affected and this might lead to longer shipping times for your orders. We assure you that we will resume our operations promptly after the holidays and will prioritize shipping out all pending orders as quickly as possible.
We appreciate your understanding and patience during this period. Thank you for your continued support.